TERMS AND CONDITIONS
Georgia Young Couture is committed to ensuring the confidentiality and privacy of our customers’ personal information. Our privacy terms comply with the Australian Privacy Principles as detailed in the Privacy Act 2012.
We acknowledge that providing personal information is an act of trust and we take this very seriously. We will only use and disclose your personal information for the primary purposes of our business as a retailer when you have given consent to do so.
Your electronic receipt of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Georgia Young Couture reserves the right to decline your order for any reason after the order receipt has been sent. Georgia Young Couture will be in contact with the details you have provided if your order is unable to be filled.
PAYMENT & ORDERING
We offer the following payment options: Visa, MasterCard and American Express. Payment will be debited upon completion of order through our secure payment gateway, Stripe. All payments are charged in Australian Dollars.
All payments must be received in full prior to dispatch. If your payment is not received or if your payment is declined by your bank or by your credit card issuer, we cannot guarantee that we will hold the product for you despite the placement of your order.
PRICES OF PRODUCTS
Prices are current at time of display but are subject to change without notice.
RETURNS AND EXCHANGES
Georgia Young Couture does not offer any refund or exchange on any gown as they are made to order.
Georgia Young Couture takes exceptional pride in the quality of our services and products. Should you receive a faulty or damaged product please email us with images and a detailed description of the fault. From here we will assess whether an exchange or refund will be issued.
Unless an item is confirmed to be faulty, we regret postage fees and rush fees cannot be refunded. Return postage costs are the customer’s responsibility.
Change of Mind
As our gowns are made to order, we do not offer any refund or exchange for change of mind.